Welcome
to the Super Suck-Store.
Payment Options
As of right now, you can use PayPal or Google Checkout.
You can use your credit card through PayPal but we will
be adding a more robust credit card processing system shortly.
The online store doesn’t allow for you to order your
items and pay by check or money order. If you would like
to pay by check or money order, please email us at email@supersuckstore.com
with the subject title PAYING BY CHECK with the merchandise
you are interested in ordering. We will get back to you
right away with your invoice and will ship your purchase
as soon as we receive your payment.
Shipping
We try to ship out orders as they come in but there may
be some delays when there is a large release. Please be
patient.
We offer the “best rate available” from the
United States Postal Service for shipping within the United
States and internationally. We also offer UPS Ground for
the United States.
Our
shipping prices are based on the rates provided by USPS
and UPS with a small shipping & handling fee of $2.00
to cover packaging supplies and other costs.
If you
would like to have a Suckadelic product shipped to quicker
than USPS and UPS Ground or have a preferred method for
shipping outside of the United States, please email email@supersuckstore.com
and we’ll be happy to accommodate you.
For domestic orders---If you place your order by PayPal,
we will utilize the shipping option within PayPal and a
tracking number will be sent to you automatically. Google
Checkout does not offer the same system.
Important notice for international orders: Because a package
goes from the United States Postal Service to another entity
(the postal system in your country), there is no tracking
available unless you choose the more expensive EXPRESS postage.
Beside a customs tracking number, there is no way to provide
a tracking number for your international shipment. If shipped
regular international postage (the less expensive option),
we can no longer track and are no longer responsible for
the package arriving to you safely.
Refunds and Exchanges
We’re a small operation so we’re going to assume
you would never complain about something that is broken
just to get a free product out of us.
We’ll try our best to make sure each customer gets
what they orders and it shows up in a good shape. If for
some reason the merchandise you ordered arrives damaged,
please email us right away at email@supersuckstore.com and
let us know. All claims of defective merchandise must be
made within 30 days of receipt of the product.
We will typically ask for a picture of the damage so we
can complain to the post office or UPS or learn from any
mistake we might have made in packaging. Assuming the product
is broken or damaged, we will then replace your item at
no charge to you.
Returns of non-defective items must be made within 30 days
of the original purchase date. Returns with the original
purchase receipt will be exchanged or refunded in the original
tender.