VIEW CART

CONTACT

 

STORE POLICIES

Welcome to the Super Suck-Store.

Payment Options


As of right now, you can use PayPal or Google Checkout. You can use your credit card through PayPal but we will be adding a more robust credit card processing system shortly.

The online store doesn’t allow for you to order your items and pay by check or money order. If you would like to pay by check or money order, please email us at email@supersuckstore.com with the subject title PAYING BY CHECK with the merchandise you are interested in ordering. We will get back to you right away with your invoice and will ship your purchase as soon as we receive your payment.

Shipping

We try to ship out orders as they come in but there may be some delays when there is a large release. Please be patient.
 
We offer the “best rate available” from the United States Postal Service for shipping within the United States and internationally. We also offer UPS Ground for the United States.

Our shipping prices are based on the rates provided by USPS and UPS with a small shipping & handling fee of $2.00 to cover packaging supplies and other costs.

If you would like to have a Suckadelic product shipped to quicker than USPS and UPS Ground or have a preferred method for shipping outside of the United States, please email email@supersuckstore.com and we’ll be happy to accommodate you.
 
For domestic orders---If you place your order by PayPal, we will utilize the shipping option within PayPal and a tracking number will be sent to you automatically. Google Checkout does not offer the same system.
 
Important notice for international orders: Because a package goes from the United States Postal Service to another entity (the postal system in your country), there is no tracking available unless you choose the more expensive EXPRESS postage. Beside a customs tracking number, there is no way to provide a tracking number for your international shipment. If shipped regular international postage (the less expensive option), we can no longer track and are no longer responsible for the package arriving to you safely.

Refunds and Exchanges

We’re a small operation so we’re going to assume you would never complain about something that is broken just to get a free product out of us.

We’ll try our best to make sure each customer gets what they orders and it shows up in a good shape. If for some reason the merchandise you ordered arrives damaged, please email us right away at email@supersuckstore.com and let us know. All claims of defective merchandise must be made within 30 days of receipt of the product.

We will typically ask for a picture of the damage so we can complain to the post office or UPS or learn from any mistake we might have made in packaging. Assuming the product is broken or damaged, we will then replace your item at no charge to you.

Returns of non-defective items must be made within 30 days of the original purchase date. Returns with the original purchase receipt will be exchanged or refunded in the original tender.